Effective date: April 6, 2026 · Last updated: April 6, 2026
These Terms of Service ("Terms") govern your access to and use of the Muntri platform and website (the "Service") operated by Muntri LLC, a California limited liability company ("Muntri," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 16 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
Each account is associated with a workspace identified by a unique subdomain (e.g., yourcompany.muntri.com). Each workspace has its own isolated database. You are the data controller for all data entered into your workspace. We act as a data processor on your behalf.
You agree not to:
We reserve the right to suspend or terminate accounts that violate these Terms.
Plans. The Service is offered under multiple subscription plans (Free, Starter, Growth, Business, and Enterprise). Plan details, pricing, and feature limits are described on our pricing page.
Billing. Paid subscriptions are billed in advance on a monthly or annual basis. Payments are processed by Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel.
AI usage. AI features are billed at vendor token cost with no markup. AI usage charges appear on your monthly invoice alongside your subscription fee.
Cancellation. You may cancel your subscription at any time from your workspace settings or by contacting us. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial billing periods.
Price changes. We may change our prices with 30 days' advance notice. Price changes will apply to billing periods that begin after the notice period.
Ownership. You retain all rights to the data you upload or create within the Service ("Your Data"). We do not claim ownership of Your Data.
License. You grant us a limited license to host, process, and display Your Data solely to operate and improve the Service. This license terminates when you delete Your Data or close your account.
AI processing. When you use AI features, Your Data may be sent to third-party AI providers (such as Anthropic or OpenAI) for processing. We do not use Your Data to train AI models. You may configure which AI provider your workspace uses, or bring your own API keys.
Export. You may export Your Data at any time using the platform's built-in tools.
Deletion. Upon account closure or deletion request, we will delete Your Data within 30 days, except where retention is required by law. Backups are purged within 90 days.
The Service, including its software, design, documentation, logos, and trademarks, is owned by Muntri LLC and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.
The Service may integrate with third-party products and services. We are not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party integrations is at your own risk and subject to the terms of those services.
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance with reasonable advance notice. We are not liable for downtime caused by factors beyond our reasonable control, including internet outages, third-party service failures, or force majeure events.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED, OR THAT THE RESULTS OBTAINED FROM THE SERVICE (INCLUDING AI-GENERATED CONTENT) WILL BE ACCURATE OR RELIABLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUNTRI LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
You agree to indemnify and hold harmless Muntri LLC and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party rights.
These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in California. You consent to the personal jurisdiction of those courts.
We reserve the right to modify, suspend, or discontinue the Service (or any feature) at any time. We will make reasonable efforts to notify you of material changes in advance. We are not liable for any modification, suspension, or discontinuation of the Service.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. If changes materially reduce your rights, we will provide at least 30 days' notice. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Muntri LLC regarding the Service and supersede all prior agreements.
If you have questions about these Terms, contact us at:
Muntri LLC
Email: [email protected]
Website: https://muntri.com