One place for your rep playbooks, onboarding and certification, AI practice calls against realistic prospects, and a readiness index per rep plotted against margin and loads to plan. Built for freight brokerage sales floors, beside the TMS you already run.
No credit card. No implementation project. Your workspace is live in 60 seconds, with the freight brokerage pack loaded.
Most brokerages onboard reps by sitting them next to a senior AE, a binder of lanes, role-play when a manager has time, and a spreadsheet that says who might make it to margin. Muntri puts the four in one place, in your vocabulary, so the owners' question has a number.
The first-call playbook, lane discovery questions, the rate-shopper battle card, carrier vetting and fraud basics, the RFP response guide and the service-failure talk track, in collections reps actually open.
A 90-day new AE onboarding path, plus carrier sales, freight market and pricing, and customer retention certifications, ready on day one and editable in the Studio.
Reps rehearse against AI prospects who say "my guy has had it for 12 years", "just send me a quote" and "I've got one nine grand cheaper", by chat or live voice, and get scored on a rep rubric.
One readiness index per rep across onboarding, certification, practice calls and pitches, plotted against margin and loads to plan.
Muntri Enablement runs standalone. Your TMS stays where it is; margin and loads by rep come in by CSV, or natively if you run HubSpot or Salesforce on top.
Export margin and loads by rep and import the CSV. Readiness plots against it. No TMS integration project.
If new business runs through HubSpot or Salesforce Financial Services Cloud, connect it and the readiness chart fills itself.
Reps sign in with the identity they already have. No new passwords to manage.
Notifications where the team already is: assignments, reviews and reminders.
Upload what you have or embed where it already lives. No re-recording.
Bring recorded calls in for coaching on real conversations and call scoring (Pro).
A scoped API with keys, outbound webhooks, and an MCP server so Claude or ChatGPT can search your content and read readiness.
Enrol a rep in a path when a deal moves, assign a scenario after a lost deal, nudge on overdue learning.
Readiness against margin to plan, per rep and per desk, on one screen. The reps who are struggling show up in week three, not month twelve.
One rep standard: your playbooks, your onboarding path, your rubric, loaded into every office the day it joins.
Coaching quadrants and a competency radar per rep turn a vague 1:1 into a specific plan: product knowledge, call practice or a ride-along.
The prospects push back the way shippers do: a cheaper quote, "we have enough brokers", a load that went wrong last month. Reps practise until the real call is the easy one.
Pick the freight brokerage pack, paste rep emails, export margin and loads by rep from the TMS. Most teams finish setup in an afternoon.
AI and voice are included on every plan. Your content is never used to train models.
Larkspur Freight Partners is a fictional 180-person freight brokerage with 15 reps and a year of history: playbooks, onboarding paths, certifications, practice calls against AI prospects, pitch scores and readiness against margin to plan. Tell us who you are and you are in, as the VP of Sales, with everything unlocked including live voice practice calls.
Start free, upgrade in-app when you outgrow it. Annual billing saves about 20%.
More than 100 reps, or need SAML, SCIM or a security questionnaire? Talk to us.
By CSV and API, not a native connector. Export margin and loads by rep from the TMS (every brokerage can, because commissions are paid from it) and import it; readiness plots against it. HubSpot and Salesforce connect natively if you run your pipeline there.
No. It gives your trainers and sales leaders the playbooks, certifications, practice calls and readiness data, so new reps get more reps in before they are on a live lane.
Each rep's gross margin and loads against their plan. Import it from the TMS, and the readiness chart shows readiness against margin to plan, with the correlation and coaching quadrants.
In a private workspace at yourbrokerage.muntri.com with its own database. Nothing is shared between customers, and your content is never used to train AI models.
Yes. Google sign-in works on every plan, and Okta can be configured for your workspace. SAML and SCIM are not available yet; talk to us if a platform requires them.
They will not practise with their manager either, which is the point. The AI prospect is available at 7 am before a call, scores on your rubric, and nobody is watching.
The workspace keeps working. You see an upgrade prompt when you add a sixth rep or run out of voice calls, and can move to Team in-app in a minute. Nothing is deleted.
Up to 5 reps free. No credit card. Your own private workspace with the freight brokerage pack loaded: playbooks, onboarding, certifications and AI prospects.