Enablement for insurance brokerages

Every producer validated

One place for your producer playbooks, onboarding and certification, AI practice calls against realistic prospects, and a readiness index per producer plotted against new business toward validation. Built for independent agencies and brokerages, beside the AMS you already run.

No credit card. No implementation project. Your workspace is live in 60 seconds, with the insurance pack loaded.

Producer readiness: readiness index per producer plotted against new business toward validation, with coaching quadrants
What's inside

Producer development, in one system

Most agencies run producer development from a binder, a carrier LMS, role-play when a manager has time, and a spreadsheet that says who might validate. Muntri puts the four in one place, in your vocabulary, so the owners' question has a number.

01 · Playbooks

Playbooks by line of business

First-call playbooks, the renewal defence cadence, the account-rounding checklist, carrier appetite guides and the compliance essentials, in collections producers actually open.

  • Starter playbooks for commercial lines and employee benefits ship with the insurance pack; replace them with yours
  • Owners and review dates, so a stale carrier guide never reaches a prospect
  • Mark what is client-facing; share it and see who opened it
  • The same library the AI prospects and coaching draw from
yourteam.muntri.com/enablement
Enablement home for a brokerage: assigned onboarding, playbook collections and practice calls
02 · Onboard & certify

A producer standard you can roll across offices

A 90-day new-producer onboarding path, commercial lines and employee benefits certifications, and a compliance and E&O essentials certification, ready on day one and editable in the Studio.

  • Modules with video, documents and links; graded quizzes with answers kept server-side
  • Certification evidence for your internal producer-development plan, next to the CE you already run
  • Assign paths to a cohort, a new office or an acquired book
  • Completion and quiz scores feed readiness, not a separate report
yourteam.muntri.com/enablement/learning
New producer onboarding path with modules, quiz and certification
03 · Practice

Practice calls against prospects who sound real

Producers rehearse against AI prospects who say "my guy has had it for 12 years", "just send me a quote" and "I've got one nine grand cheaper", by chat or live voice, and get scored on a producer rubric.

  • Nine prospects ship with the pack: a roofing contractor, a CFO at a 14% benefits renewal, a fleet owner with a competing quote, a non-renewed restaurant group, an office manager who screens calls
  • Twelve scenarios: cold call, renewal defence, account rounding, the hard-market explanation, the referral ask
  • Rubric: reason for the call, exposure discovery, coverage in plain English, objections, says only what is true, next step
  • Manager review queue with comments; scores roll into readiness
yourteam.muntri.com/enablement/practice
Practice hub: voice calls with AI prospects, producer scenarios and pitch practice
04 · Readiness

Readiness against validation

One readiness index per producer across onboarding, certification, practice calls and pitches, plotted against new business toward validation.

  • Readiness bands (ready, on track, at risk, behind) with a 90-day window, so you see who is on track in week three
  • New business from HubSpot or Salesforce, or a CSV export from Applied Epic, AMS360, EZLynx or HawkSoft
  • Coaching quadrants: who needs product knowledge, who needs call time, who is ready
  • Roll-ups by office and by manager; a competency radar per producer for 1:1 prep
yourteam.muntri.com/enablement/readiness
Producer readiness dashboard with readiness versus validation scatter and coaching quadrants
Beside the AMS you already run

Keep Applied Epic, AMS360 and your sign-in

Muntri Enablement runs standalone. The agency management system stays where it is; new business by producer comes in by CSV, or natively if you run HubSpot or Salesforce on top.

AMS

Applied Epic, AMS360, EZLynx, HawkSoft

Export new business by producer and import the CSV. Readiness plots against it. No AMS integration project.

CRM

HubSpot & Salesforce

If new business runs through HubSpot or Salesforce Financial Services Cloud, connect it and the readiness chart fills itself.

Sign-in

Google & Okta SSO

Reps sign in with the identity they already have. No new passwords to manage.

Messaging

Slack

Notifications where the team already is: assignments, reviews and reminders.

Content

Files, links, YouTube, Loom, Vimeo

Upload what you have or embed where it already lives. No re-recording.

Calls

Zoom, Teams, RingCentral recordings

Bring recorded calls in for coaching on real conversations and call scoring (Pro).

Build

API, webhooks, MCP

A scoped API with keys, outbound webhooks, and an MCP server so Claude or ChatGPT can search your content and read readiness.

Automate

Workflows

Enrol a rep in a path when a deal moves, assign a scenario after a lost deal, nudge on overdue learning.

For producer development and growth leaders

Built to answer the questions the owners ask

"Who is going to validate?"

Readiness against new business toward validation, per producer and per office, on one screen. The 70% who never validate show up in week three, not month twelve.

"We just acquired three offices. Whose onboarding?"

One producer standard: your playbooks, your onboarding path, your rubric, loaded into every office the day it joins.

"Who needs coaching, on what?"

Coaching quadrants and a competency radar per producer turn a vague 1:1 into a specific plan: product knowledge, call practice or a ride-along.

"Does it replace our academy or our CE?"

No. It is the practice and readiness layer between sessions, and it keeps certification evidence for your internal plan. State CE stays with your CE provider.

"How much setup is this?"

Pick the insurance pack, paste producer emails, export new business from the AMS. Most agencies finish setup in an afternoon.

"What about AI costs and keys?"

AI and voice are included on every plan. Your content is never used to train models.

See it live

Walk around a demo brokerage

Ridgeline Insurance Partners is a fictional independent brokerage with 15 producers and a year of history: playbooks, onboarding paths, certifications, practice calls against AI prospects, pitch scores and readiness against validation. Tell us who you are and you are in, as the VP of Producer Development, with everything unlocked including live voice practice calls.

or

Shared demo workspace, reset every night. Please don't put real customer data in it. Want the producer's view instead? Sign in at insurance-demo.muntri.com as producer@ridgeline.demo / OaklineDemo2026.

Pricing

Flat plans by team size. No per-seat math.

Start free, upgrade in-app when you outgrow it. Annual billing saves about 20%.

Free
$0
Try it with one cohort
  • Up to 5 producers
  • Insurance pack: playbooks, onboarding, certifications
  • AI prospects, role-play and pitch practice
  • 3 voice practice calls
  • Readiness against validation
Start free
Team · most popular
$499/month
One office or one cohort
  • Up to 25 producers
  • Everything in Free
  • 300 voice practice calls a month
  • New business import from the AMS, HubSpot and Salesforce, Slack, SSO, API
  • Workflows and automation
Start free, upgrade in-app
Pro
$1,299/month
Multi-office platforms
  • Up to 100 producers
  • Everything in Team
  • 1,000 voice practice calls a month
  • Call scoring on recorded calls
  • Priority support and onboarding help for acquired offices
Start free, upgrade in-app

More than 100 producers, or need SAML, SCIM or a security questionnaire? Talk to us.

Questions

Straight answers

Does it integrate with Applied Epic or AMS360?

By CSV and API, not a native connector. Export new business by producer from the AMS (every agency can, because commissions are paid from it) and import it; readiness plots against it. HubSpot and Salesforce connect natively if you run new business there.

Does it give CE credit?

No, and we do not claim it. The certifications are evidence for your internal producer-development plan, next to the state CE your producers already complete with your CE provider.

What is "validation" in the readiness view?

The point where a producer's book pays for their compensation. Set each producer's validation target, import new business, and the readiness chart shows readiness against new business toward that target, with the correlation and coaching quadrants.

Where does our content and data live?

In a private workspace at youragency.muntri.com with its own database. Nothing is shared between customers, and your content is never used to train AI models.

Can producers sign in with Google or Okta?

Yes. Google sign-in works on every plan, and Okta can be configured for your workspace. SAML and SCIM are not available yet; talk to us if a platform requires them.

Will producers actually practise with an AI?

They will not practise with their manager either, which is the point. The AI prospect is available at 7 am before a call, scores on your rubric, and nobody is watching. Teams that try it run three to five practice calls a week per producer.

What happens when I hit the free plan's limits?

The workspace keeps working. You see an upgrade prompt when you add a sixth producer or run out of voice calls, and can move to Team in-app in a minute. Nothing is deleted.

Start free

Your producer-development workspace is 60 seconds away

Up to 5 producers free. No credit card. Your own private workspace with the insurance pack loaded: playbooks, onboarding, certifications and AI prospects.

yourcompany.muntri.com

By creating a workspace you agree to be contacted about Muntri. No spam, ever.